Privacy Policy

Last updated: 2026-10-09

Article 1 Information We Collect

This Service collects the following personal data: (1) name, email, and avatar returned by OAuth providers (e.g., Google); (2) Shopee affiliate linkage information (account ID, selection history); (3) AI video production records; (4) commission details; (5) device information (IP, User-Agent); (6) cookies.

Article 2 Purpose of Collection

(1) to provide the Service's core functions; (2) account management and approval; (3) service notifications and support; (4) abuse prevention; (5) service improvement and internal analytics; (6) measuring advertising performance and showing relevant ads to people who have visited this site (see Article 6).

Article 3 Retention Period

Personal data is retained for the duration the account remains active, plus 5 years thereafter; where law (e.g., tax regulations) requires a longer retention period, that requirement shall apply. Data for suspended accounts is deleted after 5 years.

Article 4 Data Sharing / Third Parties

(1) NexusCore (compute backend, providing GPU processing); (2) Shopee platform API (to fulfill affiliate commission functions); (3) third-party analytics and advertising tools (Google Analytics, Google Ads, Meta Pixel); (4) in response to lawful requests from competent authorities or courts. This Service will never sell personal data to third parties.

Article 5 Your Rights (Personal Data Protection Act, Article 3)

Under the Personal Data Protection Act, you have the right to: (1) inquire about or request access to your data; (2) request a copy; (3) request supplementation or correction; (4) request cessation of collection, processing, or use; (5) request deletion. To exercise these rights, please email hello@aiveloflow.com. You may also self-serve account deletion from your profile page in the app or on the website; upon deletion, we immediately anonymize your personal data (email, name, phone, invoice details) and unbind linked devices. The account cannot be restored, and remaining data is purged per the retention period.

Article 6 Cookies

This Service uses three kinds of cookies: (1) necessary cookies, to keep you signed in; (2) analytics cookies (Google Analytics), to understand how the site is used; (3) advertising cookies (Google Ads, Meta Pixel), to measure ad performance and to show relevant ads to people who have visited this site. These tools receive the address of the page you view, the referring page, device and browser information, your IP address, and events such as sign-up and purchase (a purchase includes its amount and an order identifier). This Service does not send your name or email. Google and Meta process this data under their own privacy policies. You can delete or block cookies in your browser settings, and manage personalised ads in Google Ad Settings and Meta Ad Preferences.

Article 7 Data Security

This Service protects personal data using HTTPS encrypted transmission and least-privilege access controls. In the event of a data breach, this Service will notify affected users and the competent authorities within the timeframe required by law.

Article 8 Policy Changes

This policy may be revised at any time. Material changes will be announced on the website and notified to users via email.

Article 9 Personal Data Protection Contact

For matters related to personal data protection, please email hello@aiveloflow.com (also the Service's designated data protection contact point).